Florida Medicaid Health Care Alert

October 17, 2019

Provider Type(s): ALL

Medicaid Complaint Status Tool

The Agency for Health Care Administration has developed a new web-based resource where providers can check the status of complaint(s).

When you file a complaint, you receive a tracking number. This tracking number is what will be used in the search feature for the status of your complaint. It is important to retain this number.

Providers can check the status of all complaints by visiting the Medicaid Complaints webpage, and clicking on the ‘Find your Complaint Status’ link at:

http://ahca.myflorida.com/Medicaid/complaints

The website is refreshed daily to update the statuses of complaints. All information is as of close of business, the prior day.

The new resource was developed to improve transparency by offering easy access to complaint status changes.